{"id":10792,"date":"2024-10-23T20:52:56","date_gmt":"2024-10-24T03:52:56","guid":{"rendered":"https:\/\/evhnews.com\/?p=10792"},"modified":"2024-10-23T20:52:56","modified_gmt":"2024-10-24T03:52:56","slug":"eve-presenta-la-cartera-de-servicios-posventa-para-evtols","status":"publish","type":"post","link":"https:\/\/evhnews.com\/es\/2024\/10\/23\/eve-presenta-la-cartera-de-servicios-posventa-para-evtols\/","title":{"rendered":"Eve presenta su cartera de servicios posventa para eVTOL"},"content":{"rendered":"

La soluci\u00f3n integrada de atenci\u00f3n al cliente de Eve para eVTOL ofrecer\u00e1 servicios completos, asistencia experta al cliente y soluciones operativas<\/strong><\/p>\n

By\u00a0Joe Macey<\/strong> AAM Internacional<\/p>\n

Eve Air Mobility present\u00f3 en la feria MRO Europe de Barcelona su cartera de servicios posventa totalmente integrados para unas operaciones de movilidad a\u00e9rea urbana (UAM) eficientes y seguras.<\/strong><\/p>\n

Eve TechCare es un conjunto pionero de soluciones \"todo en uno\" dise\u00f1ado para agilizar las operaciones de eVTOL proporcionando los servicios m\u00e1s completos del sector, asistencia al cliente experta y soluciones operativas de vanguardia.<\/p>\n

En palabras de Johann Bordais, Director General de Eve;\u00a0\"En Eve, nuestro enfoque va m\u00e1s all\u00e1 del desarrollo y la producci\u00f3n de un eVTOL; adoptamos un enfoque hol\u00edstico del mercado creando un conjunto de soluciones para abordar los aspectos necesarios que har\u00e1n realidad la movilidad a\u00e9rea urbana. Con Eve TechCare, garantizaremos la mejor disponibilidad operativa de la aeronave para nuestros clientes, al tiempo que optimizamos los costes operativos\".<\/em><\/p>\n

\"Nuestro objetivo es ofrecer a nuestros clientes todo lo que necesitan desde el momento en que reciben su avi\u00f3n\".<\/em><\/p>\n

Respaldado por los 55 a\u00f1os de historia de Embraer y su experiencia en la industria aeroespacial, Eve TechCare ofrece una forma \u00fanica de servir a los clientes con una huella global y presencia local. La cartera de servicios posventa consta de asistencia t\u00e9cnica y soluciones, servicios MRO, piezas y soluciones de bater\u00edas, as\u00ed como servicios de formaci\u00f3n y soluciones de operaciones de vuelo, a los que los operadores acceder\u00e1n a trav\u00e9s de una plataforma digital.<\/p>\n

Luiz Mauad, Vicepresidente de Atenci\u00f3n al Cliente de Eve, a\u00f1adi\u00f3;\u00a0\"Nuestra cartera est\u00e1 dise\u00f1ada para la eficiencia operativa y la seguridad con un enfoque \u00fanico centrado en el cliente. Hemos desarrollado estas soluciones bas\u00e1ndonos en nuestra experiencia aeroespacial y en diversas interacciones con clientes y socios. El resultado es una oferta \u00fanica en su g\u00e9nero que mantendr\u00e1 los eVTOL de nuestros clientes volando con una alta tasa de disponibilidad\".<\/em><\/p>\n

\"Estamos entusiasmados con esta nueva fase de los servicios de atenci\u00f3n al cliente en Eve, que nos permitir\u00e1 discutir m\u00e1s a fondo nuestros paquetes de servicios con nuestros clientes y recomendarles las mejores soluciones para su explotaci\u00f3n.\"<\/em><\/p>\n

Las soluciones de servicio y asistencia de Eve TechCare cubrir\u00e1n todos los aspectos operativos necesarios para garantizar el funcionamiento diario de eVTOL. Esto incluye acceso a un centro de atenci\u00f3n al cliente 24\/7, formaci\u00f3n de pilotos y mec\u00e1nicos, entrada en servicio de apoyo, publicaciones t\u00e9cnicas y operativas, servicios de material y bater\u00edas, monitorizaci\u00f3n de la salud de la aeronave y servicios MRO.<\/p>\n

 <\/p>\n

#EVHNews, #Eve, #TechCare, #eVTOL, #Urban Air Mobility<\/p>","protected":false},"excerpt":{"rendered":"

Eve’s integrated customer service solution for eVTOLs will offer comprehensive services, expert customer support, and…<\/p>","protected":false},"author":165558846,"featured_media":10794,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"two_page_speed":[],"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[688379954,688386715],"tags":[688387322,688386225,688387323,688386537,688386728],"class_list":["post-10792","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-flying-cars-electric-hybrid-aviation","category-new-ev-battery-technology","tag-eve","tag-evhnews-2","tag-techcare","tag-evtol","tag-urban-air-mobility"],"jetpack_publicize_connections":[],"featured_image_urls":{"full":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",996,604,false],"thumbnail":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe-150x150.png?crop=1",150,150,true],"medium":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe-300x182.png",300,182,true],"medium_large":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe-768x466.png",640,388,true],"large":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",640,388,false],"1536x1536":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",996,604,false],"2048x2048":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",996,604,false],"trp-custom-language-flag":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe-18x12.png",18,12,true],"newspack-article-block-landscape-large":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",996,604,false],"newspack-article-block-portrait-large":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",900,546,false],"newspack-article-block-square-large":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",996,604,false],"newspack-article-block-landscape-medium":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",800,485,false],"newspack-article-block-portrait-medium":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",600,364,false],"newspack-article-block-square-medium":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",800,485,false],"newspack-article-block-landscape-intermediate":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",600,364,false],"newspack-article-block-portrait-intermediate":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",450,273,false],"newspack-article-block-square-intermediate":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",600,364,false],"newspack-article-block-landscape-small":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",400,243,false],"newspack-article-block-portrait-small":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",300,182,false],"newspack-article-block-square-small":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",400,243,false],"newspack-article-block-landscape-tiny":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-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