{"id":10792,"date":"2024-10-23T20:52:56","date_gmt":"2024-10-24T03:52:56","guid":{"rendered":"https:\/\/evhnews.com\/?p=10792"},"modified":"2024-10-23T20:52:56","modified_gmt":"2024-10-24T03:52:56","slug":"a-eve-apresenta-o-portfolio-de-servicos-de-pos-venda-para-evtols","status":"publish","type":"post","link":"https:\/\/evhnews.com\/pt\/2024\/10\/23\/a-eve-apresenta-o-portfolio-de-servicos-de-pos-venda-para-evtols\/","title":{"rendered":"Eve apresenta portf\u00f3lio de servi\u00e7os de p\u00f3s-venda para eVTOLs"},"content":{"rendered":"

A solu\u00e7\u00e3o integrada de atendimento ao cliente da Eve para eVTOLs oferecer\u00e1 servi\u00e7os abrangentes, suporte especializado ao cliente e solu\u00e7\u00f5es operacionais<\/strong><\/p>\n

Por\u00a0Joe Macey<\/strong> AAM International<\/p>\n

A Eve Air Mobility lan\u00e7ou seu portf\u00f3lio de servi\u00e7os de p\u00f3s-venda totalmente integrado para opera\u00e7\u00f5es de Mobilidade A\u00e9rea Urbana (UAM) eficientes e seguras na MRO Europe em Barcelona.<\/strong><\/p>\n

A Eve TechCare \u00e9 uma su\u00edte pioneira de solu\u00e7\u00f5es tudo-em-um projetada para otimizar as opera\u00e7\u00f5es de eVTOL, fornecendo os servi\u00e7os mais abrangentes do setor, suporte especializado ao cliente e solu\u00e7\u00f5es operacionais de ponta.<\/p>\n

Johann Bordais, CEO da Eve, disse;\u00a0\"Na Eve, nosso foco vai al\u00e9m do desenvolvimento e da produ\u00e7\u00e3o de um eVTOL; adotamos uma abordagem hol\u00edstica para o mercado, criando um conjunto de solu\u00e7\u00f5es para tratar dos aspectos necess\u00e1rios que transformar\u00e3o a mobilidade a\u00e9rea urbana em uma realidade. Com o Eve TechCare, garantiremos a melhor disponibilidade operacional da aeronave para nossos clientes e, ao mesmo tempo, otimizaremos os custos operacionais.<\/em><\/p>\n

\"Nosso objetivo \u00e9 oferecer aos nossos clientes tudo o que eles precisam a partir do momento em que recebem suas aeronaves.\"<\/em><\/p>\n

Com o respaldo dos 55 anos de hist\u00f3ria da Embraer e de sua experi\u00eancia no setor aeroespacial, a Eve TechCare oferece uma maneira \u00fanica de atender aos clientes com uma presen\u00e7a global e local. O portf\u00f3lio do mercado de reposi\u00e7\u00e3o consiste em suporte t\u00e9cnico e solu\u00e7\u00f5es, servi\u00e7os de MRO, pe\u00e7as e solu\u00e7\u00f5es de bateria, bem como servi\u00e7os de treinamento e solu\u00e7\u00f5es de opera\u00e7\u00e3o de voo, que os operadores acessar\u00e3o por meio de uma plataforma digital.<\/p>\n

Luiz Mauad, vice-presidente de servi\u00e7os ao cliente da Eve, acrescentou;\u00a0\"Nosso portf\u00f3lio foi projetado para proporcionar efici\u00eancia operacional e seguran\u00e7a com uma abordagem exclusiva centrada no cliente. Desenvolvemos essas solu\u00e7\u00f5es com base em nossa experi\u00eancia no setor aeroespacial e em diversas intera\u00e7\u00f5es com clientes e parceiros. O resultado \u00e9 uma oferta in\u00e9dita que manter\u00e1 os eVTOLs de nossos clientes voando com uma alta taxa de disponibilidade.<\/em><\/p>\n

\"Estamos entusiasmados com essa nova fase do atendimento ao cliente na Eve, que nos permitir\u00e1 discutir melhor nossos pacotes de servi\u00e7os com nossos clientes e recomendar as melhores solu\u00e7\u00f5es para suas opera\u00e7\u00f5es.\"<\/em><\/p>\n

As solu\u00e7\u00f5es de servi\u00e7o e suporte da Eve TechCare abranger\u00e3o todos os aspectos operacionais necess\u00e1rios para garantir a opera\u00e7\u00e3o di\u00e1ria do eVTOL. Isso inclui acesso a uma central de atendimento ao cliente 24 horas por dia, 7 dias por semana, treinamento de pilotos e mec\u00e2nicos, suporte de entrada em servi\u00e7o, publica\u00e7\u00f5es t\u00e9cnicas e operacionais, servi\u00e7os de materiais e baterias, monitoramento da sa\u00fade da aeronave e servi\u00e7os de MRO.<\/p>\n

 <\/p>\n

#EVHNews, #Eve, #TechCare, #eVTOL, #Urban Air Mobility<\/p>","protected":false},"excerpt":{"rendered":"

Eve’s integrated customer service solution for eVTOLs will offer comprehensive services, expert customer support, and…<\/p>","protected":false},"author":165558846,"featured_media":10794,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_crdt_document":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"two_page_speed":[],"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[688379954,688386715],"tags":[688387322,688386225,688387323,688386537,688386728],"class_list":["post-10792","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-flying-cars-electric-hybrid-aviation","category-new-ev-battery-technology","tag-eve","tag-evhnews-2","tag-techcare","tag-evtol","tag-urban-air-mobility"],"jetpack_publicize_connections":[],"featured_image_urls":{"full":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",996,604,false],"thumbnail":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe-150x150.png?crop=1",150,150,true],"medium":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe-300x182.png",300,182,true],"medium_large":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe-768x466.png",640,388,true],"large":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",640,388,false],"1536x1536":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",996,604,false],"2048x2048":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",996,604,false],"trp-custom-language-flag":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe-18x12.png",18,12,true],"newspack-article-block-landscape-large":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",996,604,false],"newspack-article-block-portrait-large":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",900,546,false],"newspack-article-block-square-large":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",996,604,false],"newspack-article-block-landscape-medium":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",800,485,false],"newspack-article-block-portrait-medium":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",600,364,false],"newspack-article-block-square-medium":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",800,485,false],"newspack-article-block-landscape-intermediate":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",600,364,false],"newspack-article-block-portrait-intermediate":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",450,273,false],"newspack-article-block-square-intermediate":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",600,364,false],"newspack-article-block-landscape-small":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",400,243,false],"newspack-article-block-portrait-small":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",300,182,false],"newspack-article-block-square-small":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Europe.webp",400,243,false],"newspack-article-block-landscape-tiny":["https:\/\/evhnews.com\/wp-content\/uploads\/2024\/10\/Eve-Introduces-Aftermarket-Services-Portfolio-for-eVTOLs-Eu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